Feedback from previous guests about their experience
84%
liked the resort and would come back again
8.4/10
Great
Rooms
8.4
Location
9.0
Service
8.8
Dining
8.4
Guest reviews
8.4/10
based on 5 reviews
9.2
9.2/10 based on 71 reviews
Walter
United States of America,
January
2025
8.2/10
I had a really pleasant stay at the hotel. The room was compact but extremely comfortable and modern, which is what I'd expect from a place in Japan. The location was great, close to the metro and several quality restaurants. The breakfast was delicious, but I did notice that the staff wasn’t available at certain times which could be a little inconvenient. Overall, it’s an excellent choice for anyone visiting Kyoto.
Rooms
8.0
Although the room was small, it was really comfortable, modern, and very clean.
Service
7.0
The staff that I interacted with during breakfast were very nice and helpful, though there were some gaps in availability during the day.
Location
9.0
The hotel is in a good area, relatively close to the metro and within walking distance to shopping streets and historical sites.
Dining
9.0
The breakfast options were excellent; I had the Western breakfast which was elaborate and satisfying.
Facilities
8.0
All necessary amenities were provided in the room, making the stay quite comfortable.
Jerry
United States of America,
January
2025
8.8/10
My stay at Minato hotel was wonderful. The location was excellent, with plenty of top-rated restaurants and historical sites nearby. The rooms were spacious and had all the necessary amenities, making for a comfortable stay. The breakfast provided was also delicious. However, be aware that there was no staff available after breakfast until the afternoon, which could be a bit inconvenient. Overall, the value for money was impressive.
Rooms
9.0
The rooms were spacious and well-equipped, featuring a big single-glazed window that let in natural light. I appreciated the complementary breakfast that was delicious.
Service
10.0
The service was exceptional. Housekeeping went above and beyond by neatly folding my socks that I had hung to dry, showing a level of thoughtfulness that made the experience special.
Location
10.0
The hotel is situated in a fantastic area, close to the metro and main shopping strips, which made it incredibly convenient to explore Kyoto.
Dining
8.0
I enjoyed a lovely breakfast that included a delicious natural smoothie, setting a great tone for the day.
Facilities
7.0
The hotel has a clean and modern design, though it is important to note that it has limited facilities, as there isn't a dining area available after breakfast.
David
United States of America,
December
2024
9.0/10
My stay at Minato Hotel was truly enjoyable. The hotel offers a cozy and personal atmosphere with excellent service. The location gave me a glimpse into everyday Kyoto life while still being close to popular spots. The room was clean and modern, although a bit small. The breakfast was light but delightful. The value for money was outstanding, but the limited shower space might be a consideration for some.
Rooms
8.0
The room was clean, modern, and comfortable, albeit a bit small, which is typical for Japan.
Service
10.0
The service was fantastic, especially the team who assisted with our laundry and restaurant bookings.
Location
9.0
The hotel is situated in a quiet area that provides a great insight into local life while still being a short walk to key attractions.
Dining
9.0
The breakfast offered both Western and Japanese options, and I found the Western breakfast to be delicious and elaborate.
Facilities
9.0
The hotel is modern and clean, with all the necessary amenities to ensure a comfortable stay.
Anne
United States of America,
November
2024
8.6/10
I really enjoyed my stay at this hotel. It was incredibly clean, modern, and comfortable, and the breakfast options were excellent. The location was convenient, making it easy to access attractions through the metro. However, the absence of staff in the afternoon was a bit inconvenient, and the lack of credit card facilities was unexpected.
Rooms
9.0
The rooms were small but incredibly clean and modern, with all the amenities I needed and a nice big window for natural light.
Service
7.0
The staff were friendly, especially during breakfast, but it was a bit difficult to check in since there was no one around until later in the day.
Location
8.0
The hotel is located in a quiet area but is relatively close to the metro, making it easy to get to major attractions.
Dining
9.0
I loved the breakfast options! I tried the Western breakfast, which was elaborate and delicious, and I really appreciated the choice.
Facilities
8.0
The facilities were new and well-kept, providing a cozy atmosphere for relaxation.
Henry
United States of America,
October
2024
8.4/10
This hotel is a hidden gem with comfortable rooms and a fantastic location. The staff goes above and beyond to ensure a memorable stay, and I felt genuinely cared for during my time there. While the furnishings are a bit dated, everything was clean and well-kept, making my experience enjoyable. The breakfast was delightful but could offer more variety. Overall, a great value for money!
Rooms
8.0
The rooms were clean, comfortable, and equipped with all necessary amenities. Although the decor is somewhat minimalist, it adds to the cozy feel.
Service
10.0
The level of service was exceptional. The staff was incredibly kind and even assisted with transportation needs without hesitation.
Location
9.0
Nestled in a quiet residential area, the hotel is just a short walk from Gion and other central attractions, giving a real taste of everyday Kyoto life.
Dining
7.0
The breakfast was lovely, featuring fresh options, though a few more choices would have been nice to see.
Facilities
8.0
Facilities were adequate, with the highlight being the free laundry service offered during my stay, which was greatly appreciated.